Terms and conditions

By accessing this website or using any of our services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and Cookie Policy, and all applicable laws and regulations. If you do not agree to these terms, you are prohibited from using or accessing this site or engaging our services. These terms apply to all visitors, users, and customers of BASRAC Ltd.

ACCESS TO WEBSITE

Access to this website is permitted on a temporary basis. We reserve the right to withdraw, suspend, or amend our services at any time without notice. We will not be liable if the website is unavailable at any time for any reason. Users are responsible for ensuring that all persons accessing our site through their internet connection are aware of these terms and comply with them.

INTELLECTUAL PROPERTY

All content, designs, text, graphics, logos, icons, and software on this site are the property of BASRAC Ltd or its licensors and are protected by copyright and intellectual property laws. You may view, download, and print pages from the site for personal use only. Commercial reproduction, modification, distribution, or republication is strictly prohibited without prior written consent from BASRAC Ltd.

SERVICES

Our services are subject to availability and operational capacity. We reserve the right to refuse service in situations that pose safety risks, lack adequate access, or involve customer misconduct. All services must be booked and confirmed either by phone, email, or written agreement.

PRICING AND QUOTATIONS

All pricing is indicative only and subject to change. Any estimate, quotation, or indication of cost provided verbally, in writing, or electronically is provided in good faith based on information available at the time and does not constitute a fixed or binding price. Final pricing is determined only upon full inspection of the work required and completion of the job. Prices may be revised at any time to reflect the actual scope, complexity, materials, time, or any unforeseen circumstances discovered during the course of the work. BASRAC Ltd accepts no liability for any difference between an estimated figure and the final invoice amount. No price or cost communicated prior to completion of work shall be considered a guarantee, commitment, or contract of price unless expressly confirmed in a signed written agreement.

PAYMENT

Payment is due upon completion of work unless otherwise agreed in writing in advance. We accept cash, bank transfer, and other approved payment methods. Late or non-payment may result in recovery action including legal proceedings and associated fees. For certain services or larger projects, a deposit or staged payments may be required at our discretion. All deposits are non-refundable unless the work is cancelled by BASRAC Ltd.

CANCELLATIONS

Appointments may be cancelled or rescheduled with at least 24 hours notice. Cancellations made with less than 24 hours notice may incur a call-out or cancellation fee at our discretion. In the event of emergency circumstances on our part, we will reschedule at the next earliest availability and inform the client as soon as reasonably possible.

REFUNDS

A refund may be considered for services not rendered or not completed through fault of BASRAC Ltd. Services that have been fulfilled or resolved are not eligible for a refund. Any request for a refund must be made in writing within a reasonable timeframe. Refunds are assessed on a case by case basis and processed in accordance with applicable consumer protection laws. BASRAC Ltd reserves the right to decline any refund request where services have been delivered in accordance with these terms.

WARRANTY

Workmanship is guaranteed for a period of 12 months from the date of completion unless otherwise stated in writing. Materials and parts are subject to the relevant manufacturer's warranty only and are not covered by BASRAC Ltd beyond that. This warranty does not cover damage caused by misuse, negligence, lack of maintenance, interference, or unauthorised repair or modification by third parties. Any warranty claim must be submitted in writing with proof of original work completed by BASRAC Ltd and must be reported within the guarantee period.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, BASRAC Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from use of this website, services provided, loss of data, or business interruption. Our total liability in any circumstances is limited to the amount actually paid by the customer for the specific services in question. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

CUSTOMER OBLIGATIONS

You agree not to misuse our website or services. This includes but is not limited to violating any applicable law, interfering with website security, attempting unauthorised access, or submitting false or misleading information. BASRAC Ltd reserves the right to refuse or terminate service to any customer acting in breach of these terms.

ACCURACY OF INFORMATION

While we strive to ensure that all information provided is correct and up to date, we do not warrant the completeness or accuracy of material on this site or in verbal or written communication. We may update, change, or remove content at any time without prior notice.

THIRD PARTY LINKS

Our website may contain links to external sites not operated by us. These links are provided for convenience only. We do not endorse or accept any responsibility for the content, policies, or practices of third-party websites. Visiting such sites is entirely at your own risk.

DATA PROTECTION AND PRIVACY

Your use of our site and services is subject to our Privacy Policy and Cookie Policy. We are fully compliant with applicable data protection laws including GDPR and the Data Protection Acts. We only collect necessary personal data with your consent and use it solely to deliver our services. For full details please refer to our Privacy Policy available on our website.

FORCE MAJEURE

We are not liable for delays or failure in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, power failure, fire, pandemics, severe weather, war, strikes, or disruptions to infrastructure.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BASRAC Ltd, its employees, contractors, and affiliates from any and all claims, damages, losses, liabilities, costs, or expenses including legal fees arising from your misuse of the website or breach of these terms.

GOVERNING LAW

These terms shall be governed by and interpreted in accordance with the laws of Ireland. Any disputes arising from the use of this site or our services shall be subject to the jurisdiction of the Irish courts.

CHANGES TO TERMS

We may revise these terms at any time without prior notice. Your continued use of the site or services constitutes acceptance of any revised terms. We recommend reviewing this page regularly.

SMS MESSAGING TERMS

These terms apply to all SMS messages sent and received as part of the messaging services provided by BASRAC Ltd. Your use of this service constitutes acceptance of these terms.

Messaging consent — you must explicitly consent to receive messages from BASRAC Ltd. Consent can be given through various channels including but not limited to our website, paper forms, or verbally through customer service interactions.

Message types and frequency — messages sent by BASRAC Ltd may include alerts, reminders, promotional offers, updates, and other relevant communications. Frequency will depend on your interaction with our services and your preferences.

Data rates — standard message and data rates may apply to any messages you send or receive. This depends on the terms set by your mobile carrier and is outside our control.

Opt-out — to stop receiving messages from BASRAC Ltd, reply STOP to any of our messages at any time. This will immediately unsubscribe you from our SMS communications.

Message delivery — BASRAC Ltd does not guarantee that messages will be delivered without delays or failures. Such issues may occur due to factors outside our control including network problems or device compatibility.

Compliance — you acknowledge that this messaging service must be used in compliance with all relevant laws including those relating to privacy, telecommunications, and commercial communications.

Changes — BASRAC Ltd reserves the right to change these SMS terms at any time. Changes will be communicated through our website or direct communications where feasible.

CONTACT US

If you have any questions or concerns regarding these Terms and Conditions, you may contact us at [email protected] or by phone at 0872290089. We are available during business hours and will aim to respond promptly.

Last reviewed: 11/04/2026